Return, Refund and Shipping Policy

Return and Refund Policy: OneMALL refund policy is applicable only on marketable products (sealed and unused). You can raise a return request as per the return period mentioned for each product after the receipt of the product. Unmarketable products (used) are not eligible for return and refund. If the return request is processed successfully, the amount will be credited automatically to the source of funds.

Shipping Policy: We strive to deliver products purchased from OneMALL in excellent condition and in the fastest time possible. Shipping will be completely FREE until you have not become a member. Also, for all the subsequent purchases of Rs 500* or more, we will deliver the order to your doorstep free of cost. For members, a shipping charge of Rs 50 will be applicable to all orders under Rs 500.